N
Nomsa
1 reviews | Active since Oct 2023
20 Oct 2024, 04:04
Bring back MyVodacomApp
Is Vodacom aware of the issues on their vodapay app. It's been weeks struggling to access the app. I can't buy data and I have some funds in my wallet. Please bring back the MyVodacomApp
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Oct 2024, 15:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Oct 2024, 15:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Nov 2024, 09:02 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today 2024/11/07 at 08:59:43 the issue regarding the Vodapay App has been resolved as confirmed by you.
Regards
Vodacom Consumer Website Team
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Nov 2024, 09:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today 2024/11/07 at 08:59:43 the issue regarding the Vodapay App has been resolved as confirmed by you.
Regards
Vodacom Consumer Website Team
Regards
Vodacom Consumer Website Team
Best regards,