KM
Katleho M
1 reviews | Active since Nov 2013
22 Sept 2020, 14:51
BRING BACK MY REGULARLY ****** AIRTIME!!
I bought airtime on the 19/09/2020 at 9:50am and on the 20/09/2020 but there was no airtime available to make a call. This 3 days power hour should have lasted until21/09/2020 23:59:59 as per your sms. This is not the 1st time I am experiencing this nonsense, can you please tell your I.T to check who is *****ing our airtime.
BRING BACK MY ****** AIRTIME!!
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Vodacom's replyOfficial
23 Sept 2020, 07:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Sept 2020, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team