BD
Bokang D

1 reviews | Active since Jan 2018

05 May 2026, 14:36

Bring Back My Phone Number

When Did You Guys Change Your Policy When It Comes To A Phone Not Being In Use For A Certain Period? I Left The Country Around January And Didnt Take My Phone With Me, I Got Back Last Week And My Sim Card Was Not Working, When I Bought A New Sim Card And Attempted To Do A Sim Swap, They Said My Number Has Been Recycled, Mind ou The Last Time I Checked Vodacom Used To Recycle A Number Which Was Not Used After 6/7 Months. May I Please Have My Phone Number Back Please

0
Replies (1)
Vodacom
Vodacom's reply06 May 2026, 07:10
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team