TF
Tertius F
1 reviews | Active since Jul 2018
06 Nov 2020, 14:18
Brilliant service from Optic Fibre consultant
I phoned Vodacom because I experienced a connectivity issue with the optic fibre. I was assisted by William Jansen. He is very kind, patient and professional. Thank you so much.
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Tertius F's updateReviewer Update
08 Nov 2020, 19:39I really regret giving Vodacom a 5-star rating... We have no internet for the third day now. I've tried contacting Vodacom via Facebook, but it doesn't help. I phoned the fibre contact centre twice, but they just tell me its due to a national problem. What are we paying for? Clearly Vodacom don't want us as customers. I had to purchase data because we have no internet and the data is costing me a lot of money. Apparently Vodacom thinks we are joking.
TF
Tertius F's update08 Nov 2020, 19:39
Reviewer Update
I really regret giving Vodacom a 5-star rating... We have no internet for the third day now. I've tried contacting Vodacom via Facebook, but it doesn't help. I phoned the fibre contact centre twice, but they just tell me its due to a national problem. What are we paying for? Clearly Vodacom don't want us as customers. I had to purchase data because we have no internet and the data is costing me a lot of money. Apparently Vodacom thinks we are joking.