CVDL
CHARNE VAN DER LINDE

1 reviews | Active since May 2016

02 May 2016, 10:38

BRIDGE OF CONTRACT IN 1ST MONTH

I took a Contract by VODACOM in March 2016 and 1st Debit order Should go off on 26 April 2016 on 22 March 2016 i got Notified by my Bank that VODACOM tried debiting my account on this day . On my Contract with VODACOM it Clearly states that the Debit should be debited in 26th of each month . I now have unpaid debit order fees caused by VODACOMs negligence . So this is BRIDGE OF CONTRACT in the 1st MONTH .. I want the amount i had to pay for the Unpaid debit order fee paid back into my account and if this is the case debiting whenever it suits you i will be forced to Cancel the Contract and i will not be held liable for any Cancelation Fees or any other Fees whatsoever . I am a New Customer and this is the "Service" that i receive from VODACOM !!! I WANT THIS CONTRACT CANCELED AND AMOUNT I HAD TO PAY FOR UNPAID DEBIT ORDER FEE . Charne

0
Replies (1)
Vodacom
Vodacom's reply13 May 2016, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team