1 reviews | Active since Nov 2013

13 May 2016, 08:20

BRIDGE OF CONTRACT IN 1ST MONTH

<p style="margin-top: 0px; margin-bottom: 13px; color: #666666; line-height: 22px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;"><span style="font-weight: bold;">BRIDGE OF CONTRACT</span></p> <p><span style="color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 14.4px; line-height: 20.5714px; text-align: justify; background-color: #ffffff;">I Am a New Vodacom Contract Customer I took a Contract with Vodacom in March 2016 first Debit Order to go off on 26 April 2016 as stated on my contract with vodacom. Vodacom has tried to debit me on the 22nd of April which bounced because of innsufficient funds as i only get paid on the 25th of every month due to vodacoms negligence my bank has now charged me more than R50 fee due to the bounce of the debit order. It is the first month of of this contract and i am already having issues with vodacom in the 1st month !!!!!</span></p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply13 May 2016, 09:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply13 May 2016, 09:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team