1 reviews | Active since Nov 2013
BRIDGE OF CONTRACT IN 1ST MONTH
I took a Contract by VODACOM in March 2016 and 1st Debit order Should go off on 26 April 2016 on 22 March 2016 i got Notified by my Bank that VODACOM tried debiting my account on this day .On my Contract with VODACOM it Clearly states that the Debit should be debited in 26th of each month . I also did not receive a Statement to Confirm the Amount that will be Debited from my Account. I now have unpaid debit order fees caused by VODACOMs negligence . So this is BRIDGE OF CONTRACT in the 1st MONTH .. I want the amount i had to pay for the Unpaid debit order fee paid Back into my account and if this is the case debiting whenever it suits you i will be forced to Cancel the Contract and i will not be held liable for any Cancelation Fees or any other Fees whatsoever . I am a New Customer and this is the "Service" that i receive from VODACOM !!! I WANT THIS CONTRACT CANCELED AND AMOUNT I HAD TO PAY FOR UNPAID DEBIT ORDER FEE . Charne
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Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
