Bridge of Contract

Yesterday I wanted to cancel my sim airtime contract as I wanted to switch to PAT AS YOU GO. I was informed my contract only ends in 2023. I switched to this contract when my initially contract ended in December 2021 and was told to continue with a sim airtime contract until such time I want to upgrade or cancel my airtime contract. Cancelling the airtime contract will not attract any penalties.

I upgraded on 18 August. However, I cancelled the upgrade on 19 August. Istore Canal Walk reversed everything meaning all transactions on 18 August was cancelled.

Vodacom referred me to the Istore and I phoned and email them and they cannot give me any confirmation.

As things stand I should not have any PHONE CONTRACT, SHOULD NOT HAE A AIRTIME CONTRACT. I ONLY WANT PAY AS YOU GO