RM
Reabetswe M
1 reviews | Active since Apr 2016
09 Apr 2019, 07:23
Bridge of contract
I have a cellular contract with Vodacom and according to my knowledge my monthly installment is R250 and when I viewed my statement for this month it states R254 so I want to know why has it gone up. Vodacom is one company that is not transparent I am only binded by the Contract I would have thrown the SIM card and canceled my contract a long time ago. Communication has to be made with regard to any change in my contract
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Replies (1)Vodacom's replyOfficial
09 Apr 2019, 09:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Apr 2019, 09:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
