1 reviews | Active since Jul 2016

06 Sept 2018, 14:00

BRIDGE OF CONTRACT

My contract agreement with vodacom when I upgraded last year was R200 air time and 1GB for term of contract which is 24 months. Since last month I am only getting the R200 air time and no data. I have been calling the customer care and nobody seems to know why I am no longer getting the data.

0
Replies (2)
Vodacom
Vodacom's reply06 Sept 2018, 14:16
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Sept 2018, 14:21
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team