Breaking of contract

I'm a Red Premium customer which according to Vodacom comes with certain benefits that is enclosed in their booklets which I have not received up until now. Their own consultants try to arque with me that it is not benefits till I show it to them.<br> <br> The customer service keeps hanging up the phone in my ear when they can't help me.<br> <br> According to the consultants Vodacom changed some of their rules within last year which I did not receive notice of or gave consent. These rules affecting me directly <br> <br> Lastly after 5 messages left and 3 weeks passing the manager of Kroonstad Electronic services our Vodacom branch have still not contacted me to resolve any of my issues.<br> <br> I never had a problem with Vodacom but since December when I actually picked up the first problem I received the worst service.<br> <br> According to me they broke their contract with me on several incidents in the last couple of months.<br> <br>