RB
Ramarwaneng B

1 reviews | Active since Jan 2016

19 Sept 2023, 18:11

Breaching of Contract

On June 12 this year I complained about the same. VODACOM ***** DATA CONTRACT After complaining three months ago about how my data contract was shortchanged, this time around my data was 20G short. In August 10G Video Ticket was not allocated and when reporting this, Zama said that it would be allocated after 2 days. In September I am 20G poorer. My standing contract is 20G SP, 20G Contract, 20G Night Owl, and 10G Video Ticket. (70G in total). Will Vodacom be able to get this right? I should not be complaining about the same thing every month.

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Replies (1)
Vodacom
Vodacom's reply20 Sept 2023, 07:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team