1 reviews | Active since Mar 2009
Breach of Promise/Pathetic Service/Ripp offs
I have requested for my contract on both numbers to be cancelled in April however this was never actioned as a result I have been billed for more than 3 months.I spoke to Palesa yesterday from the retention dept and promised that will cancel the contract and arrange for the refund to be paid back to me. Im still waiting for vodacom to contact me regarding my refund.
Teboho ********** 480/ ********** 632
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Teboho,
Kindly be advised our attempts to make contact was unsuccessful.
Please be advised your above complaint was escalated to our retentions department for further review and feedback.
Please refer to the sms confirmation sent to you.
Warm regards,
Shad
Dear Teboho,
Kindly be advised our attempts to make contact was unsuccessful.
Please be advised your above complaint was escalated to our retentions department for further review and feedback.
Please refer to the sms confirmation sent to you.
Warm regards,
Shad
Dear Teboho,
Kindly be advised that the above query has been resolved.
Please refer to the email confirmation.
Warm regards,
Shad
Dear Teboho,
Kindly be advised that the above query has been resolved.
Please refer to the email confirmation.
Warm regards,
Shad