EB
Eben B

1 reviews | Active since Jun 2015

14 Sept 2015, 13:10

Breach of Information

I have changed my billing email address on three occasions. I also moved the contract in my name and my father still receive my bill. How difficult is it to change an email address. Vodacom is getting worse by the day (just look at the number of complaints). I cannot wait for the end of my contract so that I can move to another provider. I am not going to request you to change my email address again. This is a breach of personal information.

0
Replies (1)
Vodacom
Vodacom's reply14 Sept 2015, 14:51
Official
Hello Bakkes7,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team