Breach of Contrcat and billing

Good Morning All <br> <br> I am very unhappy customer, this morning I have been on the phone for more than an our with deferent consultants who could not assist me with my account, my instalment is increasing every month without anyone informing and I cannot continue paying for something I do not know, I am in 24 months contract which was activated in March 2014.account defaulted and I have paid 3 months in cash as instructed and paid for new sim card as well an now I am being told my contract expires in July 2016, where is the money I have paid for 4 months? I need some answers and my back I have paid from March to June 2014 if you calculating from July. I am not happy with your service as well as it os a hustle to a get any query resolved and you consults who seem to be clueless of they jobs. here ref numbers for this morning calls 1. Alletta *** 2. Mandlama *** and Also called *** for accounts where call was dropped on my ear. remember I cannot call the whole day and still not be assisted and you cannot deduct money from my bank account as you please without informing me specially for amounts I did not sign for