BREACH OF CONTRACT STRIKES AGAIN FOR THE 3RD TIME!

Please refer to my previous complaint on Hellopeter dated 08:18 Wed 29 April 2015. For the 3rd time Vodacom has billed me 7GB's of data at out of bundle rates due to delays with sending reminder notifications from their **** system. Once again I ask the question. Why would a customer averaging 25GB's of data bundle purchases per month allow 7GB's of data to accumulate at out of bundle rates at a whopping R7,000 where a 10GB data bundle costs R699. You must think we as customers are thick and will just accept stuff like this. Pointless calling their incredibly useless customer care number as you're met with a complete idiot who isn't taught to think let alone solve customer issues as all he does is read what the system tells him not even considering that the customer has a problem and a complaint should be lodged to begin a dispute resolution process. Come now Vodacom. If you want to be labelled as first class then provide your customers with some F**KING first class service. Like I stated in my previous reports. I will NOT pay for your ****ty system's error. So fix my account ASAP or I will this time lay a formal complaint against you for violations of the Consumer Protection Act.