WC
Winston C

1 reviews | Active since Oct 2015

08 Aug 2016, 11:51

Breach of Contract or *****?

<p>I signed a contract on 01/07/2016. After much rumblings, I manage to get a copy of that contract from the Vodacom Shop where I upgraded. Now page 1 of contract being changed. Date is 12/07/2016 and contract type is changed. I cannot get the contract changed to what it should be. I initialled every page when I signed the contract on the 01/07/2016 and am in possesion of that copy handed to me. The copy I now obtained page 1 is not initialled. I am wondering what my next step should be as Vodacom wants to charge me a penalty if I concel.</p>

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2016, 13:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team