BREACH OF CONTRACT. Does your CEO SHAMEEL JOOSUB KNOW HOW VODACOM TREAT THEIR CUSTOMERS???

I AM A VICTIM OF Vodacom INCOMPETENCE. Does your CEO SHAMEEL JOOSUB KNOW HOW VODACOM TREAT THEIR CUSTOMERS???

Took a samsung 20 plus with a Tab A out on a contract on 11 October Recieved it on 14 October. 28 October phoned vodacom. Phone is heating up. They will come and collect both the devices.....AND GIVE ME NEW DEVICES TO REPLACE THEM. Vodacom forget to send Ram. They only send someone to fetch it on 4 November after I reminded them again....BUT no new devices. I have to wait till they recieved the devices .

9 November they already had the devices, BUT DID NOT CONTACTED US. On 14 November we contacted vodacom again after not hearing anything. Now they change again there story. The devices must be booked in. And then only will they reverse the contract. We can upgrade then again. But have to wait 2 days. I told vodacom consultant that the deal will be running out soon or there wont be any devices left. I even asked her that they must keep one out. She said no problem. The deal will be available for the whole month. So we waited 2 days. Phone them again on 16 October after I saw query has been resolved. To my big surprise nothing was resolved. Another query was logged. Have to wait 3-5 days this time. I even have proof that vodacom said on 17 October I have only to wait just another 72 hours. 20 October time is up. Contacted vodacom again because I still can not upgrade online. Vodacom online said to me they phoned me. But I did not recieve any phone calls. Vodacom said so sorry but please be patient. One vodacom person told me also now I had to wait till 1Desember. Only then could they reverse the contract upgrade. But the idiot also said that I could maybe get a better deal with black friday. Duh.... black Friday is before 1 December.

1Desember I tried to upgrade. Keep getting a message there is something wrong with my number. I phoned vodacom 20 times. Do you know how long did I sit and listen to your music. The samsung s20 plus with the tab A 10.1.2019 deal still showed online. But I cant upgrade online. So tried next best thing. Phoning for 5hours. My number is blocked to upgrade online. I tried that vodacom unblocked it. No success. Vodacom tried upgrading for me. Atlast it went threw. A half an hour later the consultant phone me back. Sorry but NO MORE TAB A AVAILABLE. HOW MANY TIMES DID I WARN VODACOM? I refuse to except it. Vodacom promised me the devises will be available. Now again another lie. But when I went on the sistem, it showed the deals were available. Another consultant said that if it shows online, there is devices!!!!! Vodacom promised they will phone me back on 2December after sorting my account and blocked number out. Still waiting for that call. Still cant upgrade online. Still blocked. But devices showed it was available till after 12 o clock, and then suddenly no more deals online with tab A 10.1.2019. Vodacom took it of. I have proof it was still available on 1 December and before 12 on 2 December. 3 Desember vodacom via messanger send me a message to tell me they will phone the account holder after 4. Guest what.....no phone call. Another lie. 4 Desember Randall contacted me. Please be patient. He will contact sales and some other department to get block from my phone of. 7 December still waiting. Contacted them. Still buzzy 8 December. Some one from Vodacoms Hello Peter department contacted me. Please be patient. 9 December . Vodacom send a sms that states my query now being processed by Candy Mnisi who will be in contact with me shortly. My service request for blocked phone number to upgrade should be resolved by 2020-12-11 17:00:00.

9 December. Vodacom wants me to take another deal JUST TO SHUT ME UP. Instead of samsung s20 plus with a tabA 10.1 2019 on a smart m deal for R909 I must take a samsung s20 plus with a tab A 8 for +-R850. The tab A 10.1 is valued between R5000 and R6000 and the tab A 8 is valued for R2000. You must be joking. Vodacom WHY CANT YOU KEEP YOUR PROMISE TO ME. YOU SAID JUST BE PATIENT AND WE WILL GET YOU THE SAME DEAL. THIS IS BREACH OF CONTRACT. VODACOM YOU DID NOT BRAKE YOUR PROMISE ONCE BUT SO MANY TIMES THAT I CANT THINK HOW CAN ANYBODY TRUST VODACOM. YOU LIE AND **** THE WHOLE TIME. DOES MR SHAMEEL JOOSUB, JORGE MENDES and ALL THE OTHER BOARD MEMBERS KNOW HOW YOU TREAT YOUR CUSTOMERS?

I have proof of where vodacom contacted me. How they said it would take only 72 hours more. I have proof that the deal was still available till 12 o clock on 2Desember. I even see in December's booklet there are deals with the TAB A 10.1 2019 I have proof of how many times did I phoned or contacted vodacom. I have so many names, that I think I have talked to every person on vodacom's staff.

This is my 4the time that I am on Hellopeter. Now I will also go to the media and complaints and every damn place I can think of. Even CARTE BLANCH. Give me what you had promise me or give me a better deal. Something better then the Tab A 10. 2019.

Mtusi Letsha Randall Salome Lindi Simoné Dehequasing Aubrey Charlene Mthusimang Sapele Candy Mnisi

Vodacom messanger Social media vodacom Vodacom cancellatoin department Vodacom upgrade and sales department Vodacom support department Vodacom call centre Vodacom after sales department Vodacom online department. Vodacom Complaints Vodacom department that handle HELLO PETER complaints. These are some of vodacom's consultants that have **** to me and departments

So UNBLOCK MY NUMBER AND GET BACK TO ME WITH THE SAME DEAL OR A BETTER DEAL. I AM WILL GOING TO EVERY SOCIAL MEDIA HOW VODACOM IS TREATING THEIR CUSTOMERS