Breach of contract - cancelation
<p>I am terribly disappointed with the service received from Vodacom. Since Vodacom did not migrate my contracy when I upgraded 6 weeks ago, I requested that Vodacom cancel my contract since Vodacom is in breach of contract. I've loaded a dispute but never received any feedback. After numerous calls my contract has not yet been cancelled. I've spoken to numerous advisors but they keep on giving excuses, from techinal errors to back office not being available to finalise my cancelation. I am fed up calling Vodacom and all the excuses and empty promises. CANCEL THE CONTRACT THAT HAS NOT EVEN BEEN ACTIVATED.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
