1 reviews | Active since May 2018
Breach of Contract at its Best
It is now May and i am yet to receive my PS4 with my upgrade as advertised in the April Catalogue. This constitutes a breach of contract which can be remedied in one of 2 ways: - Cancel my upgrade and revert me back to my previous plan - Get me my PS4 within the next 48 hours - Observe as lodge a complaint with the Tribunal regarding your contravention of the CPA as you failed to deliver on an offer you publicised for the month os April 2018.
All this after opening 4 lines with you guys.
Sadly, customer service does not exist in South Africa and Vodacom is a perfect example of this.
Think of it in this way, as least you are good at something
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience.
A message has been sent to the management of the store in question for review and feedback. We will follow up to ensure that feedback is received.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience.
A message has been sent to the management of the store in question for review and feedback. We will follow up to ensure that feedback is received.
We apologise for any inconvenience caused.
Regards
Moddy