1 reviews | Active since Jul 2016

24 May 2017, 21:29

breach of contract

<p>vodacom has charged me an amount that was not agreed for the contract and I need vodacom to listen again to the contract agreement made on 1/04/17 and rectify as agreement made was R529 for ********** 737</p>

0
Replies (3)
Vodacom
Vodacom's reply25 May 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 May 2017, 08:44
Official

Dear Nkuli Duma,

We'd like to investigate this.

I've rep**** to you via email and await your response.

Regards,

UW

Vodacom
Vodacom's reply12 Jun 2017, 10:22
Official

Dear Nkuli Duma,

I do apologise for the delay in response.

I've responded to you via email with feedback.

Regards,

UW