RA
Reyad A

1 reviews | Active since Mar 2017

24 Mar 2017, 16:27

BREACH OF CONTRACT

<p>App**** for a contract with 2gb data and was only given 500MB. 2 Months of calls to the customer contact centre and still no resolution. Package app**** for is not loaded and I am being billed for a contract that I did not enter into. The most frustrating experience ever!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply25 Mar 2017, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team