SM
Sindile M

1 reviews | Active since Nov 2013

16 Aug 2016, 12:27

breach of Contract

<p>good day.</p> <p> </p> <p>Vodacom Contract cell number: ********** 659</p> <p> </p> <p>i have phoned Vodacom on two occasion to cancel my contract with reference numbers 1# ********** 1 on the 27 July 2016 and ********** 24 last date i phoned Vodacom was on the 01 August 2016, with both calls i was informed my contract was cancelled and the last instalement was on the 15 July 2016 but yesterday the 15 August 2016 Vodacom debited my account with amount of R355, can you please reverse this transaction and pay back my monies as soon as possible please and cancelled my contract as per my request above dates & reference numbers.</p> <p> </p> <p>thank you</p> <p>Sindile Mali.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply16 Aug 2016, 13:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team