BREACH OF CONTRACT

<p>In May I decided to move from MTN to Vodacom (MTN reception in my area is horrible). I had an old Vodacom Sim card which was due for an upgrade on 10 May. I did the upgrade to Red Advantage(from Smart S). The contract I signed said I would be on the new contract from 1 June and also that I would receive a Bluetooth Speaker and 10 Gigs once off data. When I got home I noticed no Bluetooth Speaker, I returned to the shop the following day and received the speaker. Honest mistake, I thought and asked about the 10 Gigs as well. </p> <p>I was told it would be activated on 1 June with me new Contract. On 7 June my line was suspended as I had reached my Mandatory Credit limit which I considered strange as I had 1 Gig of data(and the 10 Gigs of once off data) plus 700 minutes anytime and unlimited smses.</p> <p>Its not possible to run out. Only to be told that they didnt activate the Red advantage plan and I was still on Smart S. So I was paying out of bundle rates. BREACH OF CONTRACT! My line was opened and Red Advantage activated once I said I would cancel the contract. Since then my line has been suspended 3 times due to this credit limit. Everytime I have called, I have been told that it has been lifted. And now a 4th time I have been cut off. If I am believed to not be able to afford the current contract then surely this is a violation of the National Credit Act? BREACH OF CONTRACT! </p> <p>It is now the 7th of July and the once off 10 Gigs Data??? Not to be seen!! BREACH OF CONTRACT!</p> <p> </p> <p>Please can some one assist as to how I can return the phone and cancel the contract immediately! MTN never gave me problems to this extent. </p> <p> </p> <p>VODACOM SUCKS and has cost me time and money as I have been unable to contact clients due to Vodacom's incompetence!</p> <p> </p> <p>Kevin Hurter</p>