Breach of contract

<p>In 2015 I was about to pre-cancel my contract with Vodacom. The consultant that assisted me then made a deal, to give me an upgrade with an extra 1GB data for 24 months. I then agreed on the 24 months 1GB data. On 1 May 2016, I noticed that the data was not allocated and queried it with the retentions department. The consultant then pointed out that it was only loaded for 12 months and he will rectify it and will load the next 12 months. Due to the fact that I had previous bad experiences with Vodacom I didn't trust it. The data was however loaded for May. This morning when I checked my balance no data was again allocated. I refuse to buy any extra data or use from my airtime. I did query it with them and still waiting on a response. *** (Consultant - Xikhona). I have no option to cancel my contract with Vodacom due to the frequent bad service and won't pay any pre-cancellation fees.</p>