NS
Ntja S
1 reviews | Active since Jul 2014
28 Feb 2022, 14:55
Breach of contract
I recently upgraded my contract and it was not as per agreement, when I try to resolve the problem I am transferred to different departments without getting solutions
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Replies (2)
Vodacom's replyOfficial
28 Feb 2022, 16:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Feb 2022, 16:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NS
Ntja S's updateReviewer Update
02 Mar 2022, 10:45Even today I never received any call, it proves a point that you're consistent with poor service 😕
NS
Ntja S's update02 Mar 2022, 10:45
Reviewer Update
Even today I never received any call, it proves a point that you're consistent with poor service 😕