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Vusi K

1 reviews | Active since Dec 2020

05 Dec 2021, 10:12

Breach of contract.

Good morning,

I don't even know where to even start. The disgruntlement I have with this it's that, what they say, through their sales department and Custormer department it's lies.

My wife and we were due for an upgrade to our contract, so opted to, however, we asked when will upgrade contract start, they say, sales department upon receiving the gadget or the phone so to speak. To our surprise and calling to find out, they have activated the upgrade contract and still we have not received the gadget due the incompetence of Vodacom and RAM courier services.

Why are these companies still operating and such atrocity and they are not put to book bits me.

So when they want their monies and they tell you that their system is not program it's not programmed like that.

This has to be addressed because it's a breach of contract period.

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2021, 13:38
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team