MG
Micaela G
1 reviews | Active since Feb 2022
06 May 2022, 08:44
BREACH OF CONTRACT
Disgusting service! Money-hungry ***s! I signed a 2-year cellphone contract and agreed to pay R*** per month for the next 2 years. A few months down the line I was debited nearly double the agreed-upon amount, and a month after that, even more went off. How is this right or just? When queried we were told there was nothing they could do... Interesting how they weren't so nonchalant and lazy when they were trying to get more money. Would NOT recommend Vodacom to anyone.
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Replies (1)Vodacom's replyOfficial
06 May 2022, 09:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 May 2022, 09:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
