Breach of contract???

On 25 October 2021 at round about 10H35. (The Covid 19 register at door will confirm the correct time.) I entered the Vodacom shop in the Langeberg Mall to change my banking details for my debit order from Absa to Capitec. A young friendly white lady helped me. She gave me a form to fill 8n, which I did. I hand it to her and she said "Dankie oom ons sal dit deurstuu" I said that I dont trusr this thing of fulling in forms as I change 3 Debit order details the same morning and at every single company it was done electronicly. I asked her to make a copy front and back which she did. I thanked her and left. Copy of form in my posession: CUSTOMER DETAIL CHANGE REQUEST At DEBIT ORDER CHANGE Conditions 1. VSPC may cancel debit order........................ 2. The charge, if any, levied by the bank................ 3 Should my patmenr be "reffered to drawer"........... Signed twice dated 25/10/21 BACK OF DOCUMENT Info about Number portability. Upgrade terms and conditions...... Nothing to do with front of docyment???????

On 31 October 2021

Hi, Your debit order for R349.99pn Vodacom Acc QV372 returned as unpaid/rejected. Please call *** or a payment plan or pay at any FNB, ABSA, Standard or Nedbank.

You can not pay your account at any Capitec???

As it was a Sunday and I know banks do not process debit orders on Sunday, I waited till tuesday the 2nd of November 2021, went to Capitec to find out if a debit order was presented by Vodacom... the answer was no. But all my debit orders changed on the same day was presented. On 6 November 2012 Hi, payment arrangements made easier for you. SMS PTP to 31050 if you will be making a payment of R450.87 on your Vodacom acc QV3 within the next 5 days or call *** for queries.

R100.88 extra Was phoned about the new amount of R450.87. I asked for proof that Capited rejected the debit order. I paid the R349.99. On 12 November 2021 Vodacom: Well done! You've earned 32.8 VodaBucks just for settling your bill. Bank them to spend in the VodaBucks Store. http://voda.com/myvodaapp. T&Cs apply.

15 November 2021

Hi :-) Your Collections Outgoing Calls Bar has been activated. To view your balances, visit the My Vodacom App or dial *135#. The future is exciting. Ready? Vodacom

I have been barred from using the Airtime, data and smss that accumulated the past months.

Please provide proof that Capitec rejected my debit order.

This is breach of contract from Vodacom Pty Ltd