1 reviews | Active since Sept 2023
BREACH OF CONTRACT.
I signed a 2 year contract for uncapped WIFI WITH vodacom. Now all of a sudden a year later... WE DONT DO UNCAPPED ANYMORE. 2 phone calls the same When I said I'll cancel cause I'm not gonna pay for a service I don't get. YOU WILL BE HELD LIABLE FOR THE 2ND YEAR. For me it's BREACH OF CONTRACT from their side. I never got a message or phone call stating the changes. I had to find it out when WiFi did not want to work... I'm not very happy bout this. Why pay for a service you not getting. I signed up for UNCAPPED. NOT CAPPED. When my account gets rectified I will pay it. Until then sorry no money honey.... Pleaae don't come with the about the fine script. We need to be informed bout these things. At all times. CONTRACT IS A CONTRACT....
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
