1 reviews | Active since Jun 2018
Breach of contract
My name is Bonnie, I signed a 24-month contract with Vodacom with a monthly premium of R249 only for a cellphone, Huawei P9lite. I was happy with the contract until Vodacom started deducting more than what we agreed on, in a contract that I signed. They started by deducting more than R250 from there, they deducted more than R298.
How can I sign a 24-month contract with a premium of R249 then the service provider just violate it by increasing the monthly premium on that contract? My account number: QC294963-8.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
