RS
Ros S

1 reviews | Active since Mar 2009

09 Mar 2015, 11:03

BREACH OF CONTRACT

The new contract which I agreed to in July 2014 was for the amount of R163 monthly (R69 + R94). This contract was a disaster from day one, as reported several times. The problem was finally solved last month. My complaint now is the fact that my monthly account has increased to R220.09 for Jan 2015 and R219.90 for Feb 2015. No one can explain to me why there is this increase which I cannot afford. I was forced to reduce my contract costs and now they have increased! I want an explanation from a manager and I refuse to continue paying more when I cannot afford to.<br> I await your response.

0
Replies (1)
Vodacom
Vodacom's reply09 Mar 2015, 12:24
Official
Hello Ros1,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
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