AJ
Alex J

1 reviews | Active since Dec 2014

16 Apr 2018, 15:22

Breach of Contract

I went into the Vodacom store this past weekend to see what my upgrade options are going forward. What I found out was that not only is Vodacom *****ing an extra 2 months off my debit order every year (I started my contract in feb and my upgrade is due end of April, an extra 2 months?) but there is a HUGE breach of contract where I upgraded for the purpose of getting 1GB each month for a RIDICULOUS amount of money, but I was notified by the staff that I have not been getting this data each month which makes sense as to why I’m always out of data!!! Vodacom you are absolutely disgusting. Corporate *****!!!

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2018, 16:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team