BREACH OF CONTRACT

I am really disappointing to have to cancel a contract that i still wanted to keep because no one is assisting me from After sales!!! I was called by Rewards department and offered a My 5 Gig with 5Gig night owl and a route for R149, received the route but with incorrect package. i called after sales and a service call was logged. two weeks later no response, called back and manger from after sales Tebogo Ragedi promised to escalated to rewards, he was told the contract is only 5 gig no night owl. nobody bother to listen to the call recording. here i am stuck with a package i didn't agree to, vodacom agreed to cancel the contract just like that and not give me the package i was promised.

I am very disappointed as your resolution consultants are just closing tickets without investigating, you willing to lose a client because of lazy people.

Please come fetch your route, i am cancelling both my contracts.