AM
Annah M

1 reviews | Active since Jan 2018

08 Jan 2018, 15:41

Breach of contract

I app**** for an upgrade one 1 months ago but haven't received the devices but my account has been debited .....and I tried to call vodacom for more than 10 times but it seems as if my query its not important to them.. because am still waiting for my devices till today. . ....

0
Replies (1)
Vodacom
Vodacom's reply08 Jan 2018, 16:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team