SG
Sammy G

1 reviews | Active since Dec 2011

16 Oct 2017, 10:44

Breach of Contract

Vodacom provided me feedback via Rudi-Jo Stephan le Roux but so incomplete. My data was credited but is it now valid from the date of crediting for a month or from 1 October - 31 October. I also received absolutely no response relating to the faulty phone that my store handed to me sealed only to discover after a few days that it is faulty

0
Replies (2)
Vodacom
Vodacom's reply16 Oct 2017, 11:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Oct 2017, 09:10
Official

Dear Sammy

As discussed, feedback has been provided.

Have a pleasant day further!

Regards,

RJ