Breach of Contract

Good Day,

Dealing with Clearwater Mall Vodacom has come with nothing but headaches!! The last 2 years I have never had as many problems as I have had in the last 4 months with clearwater `Mall Vodacom!!

I have being pushed from pillar to post and my patients has run very fine, I no longer what to be passed on to the next best idiot!!

I went for a contract upgrade, while i was doing my upgrade I downgraded to a smaller package because I wasn't using my package to its fullest capacity, at the end of it all I walked out with "downgraded" package for double my price and 4 insurances added to my name. Of course I wasn't aware of this until the first months debit came off, thats when I realized they took off double for my downgrade and charged me 4 times for insurance.

Please tell me how it is that i am being charged for things I DID NOT sign for and how it is possible they think they can get away with *****ing my money straight out of my account!!?? Its day light ******* and it is bull****!!! So i have stopped my debits personally and it will stay that way until someone can fix my problems.

I have being told by the Clearwater mall Vodacom to go to Vodacom because they are to arrogant and simple minded to sort out their own mistakes, and when i go directly to Vodacom they tell me I must go back to Clearwater Mall Vodacom. I am done being ****ed around!!!

You are going to sort out my problem out and I am not asking anymore or being nice about this anymore.

Clearwater Mall Vodacom is honestly the worst Vodacom I have ever dealt with, their staff is rude, short and arrogant, They are completely useless and I suggest more training, or some decent training!! The management has no time for you or your problems, sitting in the back offices away from anyone and everyone on their fat asses is the answer to everything apparently!!

I want my problem fixed and I don't want a phone call to say sorry, I want it fixed for once and for all, so I can put Clearwater Mall Vodacom behind me for good!!

Clearwater mall Vodacom should be ashamed, because they such a joke!!!!!!!!!!!!!