MM
Mluleki M

1 reviews | Active since Sept 2017

06 Sept 2017, 09:35

Breach of Contract

I am so appalled that after I have been Vodacom’s loyal client for years then you punish me by blacklisting because I have ceased doing business with you.

My contract with Vodacom ended in November/December 2016 and I never renewed it whatsoever.

I was your carelessness for failing to properly FICA the ******** that **********ly opened the cell phone contract in my name.

I demand that Vodacom remove my name from ITC as soon as possible because I do not owe Vodacom any cent neither do I have an existing contractual agreement with you anymore. Now I cannot apply for my second mortgage/bond because of Vodacom. I March this year year I alerted Vodacom and was promised that a ********** account has been noted and cleared but Vodacom went on to blacklit me. This is the worst manipulation from an entity like Vodacom. WheneverI call I am sent from pillar to post by your programed Consultants.

Mluleki Moyo

C: ********** 069

0
Replies (2)
Vodacom
Vodacom's reply06 Sept 2017, 10:22
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Sept 2017, 09:12
Official

Dear Mluleki Moyo,

Feedback has been provided.

Regards,

Cassandra