1 reviews | Active since Sept 2017
Breach of Contract
I am so appalled that after I have been Vodacom’s loyal client for years then you punish me by blacklisting because I have ceased doing business with you.
My contract with Vodacom ended in November/December 2016 and I never renewed it whatsoever.
I was your carelessness for failing to properly FICA the ******** that **********ly opened the cell phone contract in my name.
I demand that Vodacom remove my name from ITC as soon as possible because I do not owe Vodacom any cent neither do I have an existing contractual agreement with you anymore. Now I cannot apply for my second mortgage/bond because of Vodacom. I March this year year I alerted Vodacom and was promised that a ********** account has been noted and cleared but Vodacom went on to blacklit me. This is the worst manipulation from an entity like Vodacom. WheneverI call I am sent from pillar to post by your programed Consultants.
Mluleki Moyo
C: ********** 069
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mluleki Moyo,
Feedback has been provided.
Regards,
Cassandra
Dear Mluleki Moyo,
Feedback has been provided.
Regards,
Cassandra
