BREACH OF CONTRACT

I have got 4 contracts with you, Firstly your staff are *********** and under trained as they do not do as you require, Secondly i signed a contract with your company on the 5th of may 2013 for a smart Small package that consisted of a data package aswell as an extra 500mb Incentive package, Now it is the second of the month and i get a message stating my data is finished, i then proceed to go online to see what is going on and my incentive package has not been loaded onto the number in question, Now please can you tell me why you are in breach of my SIGNED CONTRACT, PS I NOW HAVE GROUNDS FOR CANCELLATION AND I WILL CANCELL ALL OF MY CONTRACTS AS THEY ARE UNDER THE SAME UMBRELLA!! Please get hold of me asap,