Breach of Contract

On 05/01/2015 vodacom overcharged me with close to R7000. I was afraid if I reverse this debit order Vodacom will blacklist me. Logged a call and Vodacom found that they debited me incorrectly. Since 05/01/2015 Vodacom did not refund me the money. Said it will take 14 days. To date after extensive calling and today again spending more than an hour over the phone to vodacom I still have not received a refund back into my bank account. After admitting their fault and still no refund almost 2 months later. Will this be then a case of theft againts Vodacom? I suggest you get the correct person to phone me. Not me again calling you just to get transferred from one department to the other. I suggest you correct the mistake and refund me into my bank account before Wednesday 04 March 2015. If not I might just open a legal lawsuit for money incorrectly debited and legal costs and damages suffered and breach of contract. Imagine what that kind of publicity will do to you. I am tired of being the nice guy. You sort this out!