kW
karen W

1 reviews | Active since Aug 2014

23 Aug 2015, 09:11

BREACH OF CONTRACT

To date there has been no sign of any settlement to this gross breach of contract ..Vodacom discontinued the service contract and cancelled the contract against my wishes and now is demanding that I pay for a contract that they were not able to service and that they cancelled..I have asked that they remove the aerial attached to my home (which did not help with signal at all..I have asked that they remedy the signal problem and they admit they are aware of this problem and that it may be solved within five years for they need to put a tower in our area that can support the service they offer....this does not help the people that have a two year contract does it!!!! At this time I am still not satisfied with the service or remedy that the vodacom company have offered ..they are in breach of contract and have caused me loss and damage ..they can not find suitable remedy to this gross neglect of their contract with me ...

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2015, 08:14
Official
Hello auntykaren,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM