TE
Tony E
1 reviews | Active since Sept 2016
12 Nov 2015, 18:31
Breach of Agreement
The Vodafone Mobile WI-FI R206-Z includes a voucher that provides for a technician to install the equipment, the technician typically will visit you within four (4) working days as per the voucher insert. I requested a technical visit on the 4th November 2015 by dialing 082155 and was provided with a reference number A1-XC3B-RGV1L2. Today being the 12/11/2015 six working days has lapsed. Vodacom is in breech of its contractual obligations! A refund is in order Vodacom!
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Vodacom's replyOfficial
12 Nov 2015, 20:50Hello Tony,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Vodacom's reply12 Nov 2015, 20:50
Official
Hello Tony,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team