BRAND NEW SAMSUNG S6 - BATTERY DON'T LAST

Lodged a Hello Peter complaint Friday evening and to my suprise we received a call on Saturday morning from Verna, CRM in Cape Town. Of course promises, promises and more promises. So, after explaining that I have epilepsy I received an entry level phone for the duration of the 'repairs' - keep in mind that this phone is two weeks old. Must mention here, that the complaint was lodged after being sent from Vodacom to Samsung to Vodacom. We received a sms on Monday to advise that the phone has been received and that the phone had an error and was sent to the advanced repair centre. I called yesterday to check on the progress and was informed to speak Ashley as Verna is on leave. I phoned this morning and when I phoned the guy, he was , wait for this......THE DRIVER. I eventually got hold of another lady this morning telling me the phone is STILL in transit to the advanced repair centre and they will only look at the phone tomorrow or Monday. That, after I lodged a hello peter complaint...no customer service. I will definitely never buy Samsung again and certainly not any other phone through Vodacom. All I wanted was a new phone and all I got was empty promises.. no phone.