BRAND NEW PHONE OVERHEATED - WEEK 2 STILL NO PHONE BACK YET

Item: Vodacom
Rating: 1
Author: jennavanheerden J

So please explain to me my 2nd debit order went off and my Sony Xperia overheated and the back cover cracked and now its week 2 and my phone is now being sent to head office as Vodacom Centurion has been WAITING 1 week for a damn BACK COVER???? ***??????

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Replies (1)

Vodacom's replyOfficial

03 May 2016, 09:29

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply03 May 2016, 09:29

Official

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team