CvdM
Carla van der Merwe

1 reviews | Active since Nov 2015

15 Nov 2015, 15:51

Brand new phone giving problems

I bought a brand new Samsung Galaxy S6 Edge on contract, and I am experiencing a lot of difficulty with the phone. Various technicians have told me there is nothing wrong with the phone, but this cannot be because my previous S4 mini has a much better preformance. I want this phone to be traded ASAP for an iPhone because this is absolutely unacceptable. I do not want a replacement, I want a different phone because many other people have experienced similar issues as I have.

0
Replies (1)
Vodacom
Vodacom's reply18 Nov 2015, 20:27
Official
Hello Carlies0106,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your complaint.

Regards

Consumer Website Team