CvdM
Carla van der Merwe
1 reviews | Active since Nov 2015
15 Nov 2015, 15:51
Brand new phone giving problems
I bought a brand new Samsung Galaxy S6 Edge on contract, and I am experiencing a lot of difficulty with the phone. Various technicians have told me there is nothing wrong with the phone, but this cannot be because my previous S4 mini has a much better preformance. I want this phone to be traded ASAP for an iPhone because this is absolutely unacceptable. I do not want a replacement, I want a different phone because many other people have experienced similar issues as I have.
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Replies (1)Vodacom's replyOfficial
18 Nov 2015, 20:27Hello Carlies0106,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Vodacom's reply18 Nov 2015, 20:27
Official
Hello Carlies0106,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
