SM
Sendra M

1 reviews | Active since Dec 2017

20 Dec 2017, 20:48

Brand New IPhone 8 - recent upgrade

I more than disappointed with my recent upgrade with Vodacom Hartbee****rt of an iphone 8 plus which has software issues. Now I am told that the standard procedures apply, where I have to.leave.my phone for repairs and will only get it back in 3 weeks. Honestly this is a phone.worth.more than.R17 000.00 and I get such treatment, Vodacom should just take their phone back and.let me get another phone as I cannot go without a phone for.that long especially on holiday. This is bad service from Vodacom

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2017, 06:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team