1 reviews | Active since Jul 2016
Brand new iPhone 7 Plus not working
<p>Hi, I am writing this complaint because no one at your stores is willing to help me what so ever. I upgraded my Business contract about a month and a half ago. Two weeks after I got the new iPhone 7 Plus I noticed that my camera only works 50% of the times I tried to use it and for the last week I have been unable to use my camera at all. My microphone on the phone is also not working and making it impossible for me to sometimes even take phone calls. I use the camera for work and I am on this phone 24/7. I need help. And not help by replacing this phone with an old outdated phone because I am paying a LOT OF MONEY for this cell phone and I need its features!! Please get back to me asap with a solution!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
