BRAND LOYALTY MEANINGLESS AT VODACOM

Disappointed in Vodacom. I have been a contracted customer since 2011. Apparently I do not qualify for a phone of R480 per month when I have just finished paying for a R700.00 per month contract phone, because they can't debit order my account. Instead I pay for my account at the branch cash. I have never missed a payment and I never short pay. In the past 24 months I paid for all 5 contracted lines without fail a total of R1500 +/- not once was my payment late. What happened to brand loyalty. After all these years. Now I will be forced to cancel all my contracts coz clearly brand loyalty doesn't mean anything to this business...