Branch Manager don't care at all

I was due for a new cellphone contract. Was with Cell C for years and decide to port to MTN of Vodacom. After 1 month at MTN they request to cancel my contract due to towers in my area not working. I then went to Vodacom and sign a contract on 1 June for promotion on Smart L+ @ R799 (600,600,1gb) Port only came through on 10 June due to delay between MTN & Vodacom Branch refuse to give me contract I sign off due to new prices after 7th of month and change me to Smart M+ @R769 (400,400,750mb) I was very unhappy - asked them to call head office to still give me my 1 June option but manager was very unhelpful and didn't care at all to override system to get my 1 deal. Since 14 June I've lodge a query to get my old package but only get ref no on ref no and no one is solving this issue. 1st - Ref no ********** 16 2 nd - ref no 00352SCR4 3nd - ref no - 1- ********** ********** I'm currently very unhappy with the package I was force to take and not what I sign up for. I'm sure some one at Vodacom can correct and reverse this contract to my i June option. First deal no: V17MI2862 - 1 June Changed deal no: V17JU7711 - 9 June