1 reviews | Active since Sept 2017
Brainwashed agents not helpful
Really unsatisfied with Vodacom as my service provider... Called the call center related to a airtime and data problem and got robots answering my questions, its like all call center agents are brainwashed into saying the same thing. They don't give you a chance to explain and just interupt you with the same answers like a broken record! Thank you Vodacom for 2 years of hell, officially done with your terrible service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Lynette Samuel,
Thank you for your patience.
I've responded to you via SMS with feedback.
I do apologise for the delay in response.
Regards,
UW
Best regards,
Dear Lynette Samuel,
Thank you for your patience.
I've responded to you via SMS with feedback.
I do apologise for the delay in response.
Regards,
UW
Best regards,